Privacy policy

1. General Information
This Privacy Policy explains how we collect, use, and protect your personal data when you use our online store.

The controller of your personal data is:
Quavia Miłosz Żuk
quavia.business@gmail.com

2. Legal Basis for Processing
We process your personal data in accordance with the General Data Protection Regulation and applicable Polish laws.

We collect and process data based on:

  • Performance of a contract (e.g., order fulfillment)

  • Legal obligations (e.g., tax regulations)

  • Legitimate interests (e.g., fraud prevention, analytics)

  • Your consent (e.g., marketing communications)

3. What Data We Collect
We may collect the following personal data:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • IP address and browsing data

4. How We Use Your Data
Your personal data is used to:

  • Process and fulfill orders

  • Provide customer support

  • Handle returns and complaints

  • Send transactional emails (order confirmations, updates)

  • Send marketing communications (only with your consent)

  • Improve our website and services

5. Sharing of Personal Data
We may share your data with trusted third parties, including:

  • Payment providers

  • Shipping and logistics companies

  • IT and hosting service providers

  • Marketing tools (if consent is given)

All partners process data in compliance with GDPR requirements.

6. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention
We retain your personal data only as long as necessary:

  • For the duration of the contract

  • As required by tax and accounting laws

  • Until you withdraw consent (for marketing data)

8. Your Rights
Under the General Data Protection Regulation, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time

You also have the right to lodge a complaint with the competent supervisory authority in Poland.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyze traffic and usage

  • Provide personalized content and ads (if consent is given)

You can manage your cookie preferences through your browser settings.

10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Contact
If you have any questions about this Privacy Policy or your data, please contact us at:
quavia.business@gmail.com

12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page.